Sheraton Grand Hotel & Spa | Hotel in Edinburgh, United Kingdom

| 8.6 (3188 Reviews) |  11 Bathrooms  28 Guests
West End Hotel | Sheraton Grand Hotel & Spa

Hotel with Balcony, Air Conditioner and Ocean View

Overlooking Edinburgh Castle, the Sheraton Grand Hotel & Spa is located in the financial district, next to the West End business and entertainment area and a five-minute walk from Princes Street, 1640 feet from Edinburgh Castle. The luxurious, elegant rooms provide free wireless Internet access, interactive satellite flat-screen TV, small sitting areas, and bathrooms with a separate bath and walk-in shower. The large air-conditioned rooms have beautiful furnishings and mood lighting. At One Spa, guests can enjoy complimentary use of the 19-yard swimming pool, gym and fitness studios, and can include in a variety of beauty and spa treatments during their stay (must be booked prior to arrival). The unique and recently renovated Thermal Suite and rooftop Hydropool experiences, known as Escape at One, can be enjoyed at a preferential rate. These should be booked in advance prior arrival at the hotel, together with the Thermal Suite and Rooftop Hydro Pool, which are charged separately. A modern Scottish menu and unique Gin Tasting experience is available in the vibrant One Square Bar + Brasserie.

Sheraton Grand Hotel & Spa is located in Edinburgh.

This 267 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Security/Safety, Pool, Designated Smoking Area, and several others. This is a 5 star rated property and has over 3188 reviews with the average score of 8.6 . Coming to Edinburgh and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 267 Bedrooms Hotel if you want to learn more about this Casai place in Edinburgh. These details are authentic, as they are provided by our partner, booking.com.

This Sheraton Grand Hotel & Spa in Edinburgh is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sheraton Grand Hotel & Spa”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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1 Festival Square, Edinburgh, EH3 9SR, United Kingdom

Amenities

Air Conditioner
Parking
Other
Pool
Designated Smoking Area
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Kitchen
Laundry

Facility Overview

Breakfast
  • Breakfast in the room
  • Wine/Champagne
  • Bar
  • Fruit
  • Restaurant
  • Kid-friendly buffet
  • Special diet meals (on request)
  • Kids' meals
Parking
  • Parking on site
  • Parking
Accessibility
  • Bathroom emergency cord
  • Wheelchair accessible
  • Raised toilet
  • Lowered sink
  • Toilet with grab rails
Activities
  • Sauna
  • Spa/Wellness packages
  • Fitness
  • Turkish/Steam Bath
  • Indoor pool (year-round)
  • Neck massage
  • Golf course (within 2 miles)
  • Indoor pool
  • Massage
  • Spa
  • Spa lounge/Relaxation area
  • Fitness center
  • Spa facilities
  • Locker rooms
  • Steam room
  • Head massage
  • Full-body massage
  • Open-air bath
  • Foot massage
  • Back massage
General
  • Elevator
  • Heating
  • Designated smoking area
  • Safe
  • Facilities for disabled guests
  • Hypoallergenic room available
  • Non-smoking rooms
  • Wifi in all areas
  • Air conditioning
  • Smoke-free property
Guest Services
  • Room service
  • Baggage storage
  • Laundry
  • Daily housekeeping
  • Dry cleaning
  • Ironing service
  • Concierge
  • Fax/Photocopying
  • Suit press
  • 24-hour front desk
  • Meeting/Banquet facilities
  • Invoice provided
Internet
  • Internet
  • Wifi
  • Free Wifi
Outdoors
  • Terrace
  • Outdoor furniture
  • Outdoor pool
  • Outdoor pool (year-round)
Security/Safety
  • Smoke alarms
  • CCTV outside property
  • Security alarm
  • CCTV in common areas
  • Key card access
  • Fire extinguishers
  • 24-hour security
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation disinfected between stays
  • Linens, towels, and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against coronavirus
  • Delivered food covered securely
  • All plates, cutlery, glasses, and other tableware sanitized
  • Food can be delivered to guest accommodation
  • Breakfast to-go containers
  • Physical distancing in dining areas
  • First aid kits available
  • Hand sanitizer in guest accommodation and common areas
  • Shared stationery (e.g. printed menus, magazines, pens, paper) removed
  • Thermometers for guests provided by property
  • Staff follow all safety protocols as directed by local authorities
  • Face masks for guests available
  • Mobile app for room service
  • Cashless payment available
  • Physical distancing rules followed
Spa
  • Beach chairs/Loungers
  • Infinity pool
  • Heated pool
  • Swimming pool

Policies

Check-in
The minimum age for check-in is 18
Cancellation policy
Non refundable
Pet Policy
Pets are not allowed
Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.

Reviews

Value for money:
7.66
Location:
9.26
Staff:
8.89
Facilities:
8.76
Comfort:
9.1
Cleanliness:
9.06
Milton-white
Sep 16, 2025 07:00:00 AM
Review Score:   10
United Kingdom
Reviewer Type: Family With Children
Travel Purpose: leisure
See All Reviews

Room Arrangement

Room Info Facilities
Deluxe Room, 1 King
Room Type: Double
Room Size: 26 m2
1 King bed(s) Bed
Deluxe Room, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

View

Quiet street view

Layout

Window
Deluxe Room, 2 Twins
Room Type: Double
Room Size: 26 m2
2 Twin bed(s) Bed
Deluxe Room, 2 Twins

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

View

Quiet street view

Layout

Window
Club Room, Club Lounge access, 1 King
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed
Club Room, Club Lounge access, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

View

Quiet street view

Layout

Window
Club Room, Club Lounge access, 2 Twin
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed
Club Room, Club Lounge access, 2 Twin

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

View

Quiet street view

Layout

Window
Castle View, Deluxe Room, 1 King
Room Type: Double
Room Size: 30 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

View

City view, Quiet street view, View, Landmark view

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Layout

Window
Castle View, Deluxe Room, 2 Twin
Room Type: Double
Room Size: 30 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

View

City view, Quiet street view, View, Landmark view

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Layout

Window
Castle Club Room, Club Lounge access, 1 King
Room Type: Double
Room Size: 28 m2
1 King bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

View

City view, Quiet street view, View, Landmark view

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Castle Club Room, Club lounge access, 2 Twin
Room Type: Double
Room Size: 28 m2
2 Twin bed(s) Bed

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Desk

View

City view, Quiet street view, View, Landmark view

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Wine glasses, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels, Heated pool

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Sheraton Suite, Spa & Lounge access, 1 King
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
Sheraton Suite, Spa & Lounge access, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Dining table, Wine glasses, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Sofa bed, Socket near the bed

Pool and Spa

Heated pool, Pool towels, Rooftop pool

View

Quiet street view

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Castle Suite, Spa & Lounge access, 1 King
Room Type: Double
Room Size: 48 m2
1 King bed(s) Bed
Castle Suite, Spa & Lounge access, 1 King

Food & Drink

Bottle of water, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Dining area, Desk

View

City view, Quiet street view, View, Landmark view

Bedroom

Linens, Wardrobe or closet, Alarm clock

Kitchen

Dining table, Wine glasses, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Sofa bed, Socket near the bed

Pool and Spa

Heated pool, Pool towels, Rooftop pool

Layout

Window

Exclusive services

Complimentary evening snacks and drinks in the executive lounge, Free spa access, Complimentary breakfast in the executive lounge
Grand, 2 Bedroom Suite, Castle view
Room Type: Double
Room Size: 118 m2
2 King bed(s) Bed

Food & Drink

Bottle of water, Minibar, Tea/Coffee maker

Bathroom

Hairdryer, Shower cap, Shampoo, Towels, Slippers, Bathtub, Toilet paper, Conditioner, Private bathroom, Bathrobe, Body soap, Shower, Toilet, Free toiletries, Bathtub or shower

General

Smoke Alarm, Iron, Ironing facilities, Heating, Safe, Laptop safe, Trash cans, Key card access, Hardwood or parquet floors, Air conditioning

Media & Technology

Telephone, TV, Pay-per-view channels, Flat-screen TV, Satellite channels, Radio

Services

Executive lounge access, Wake-up service/Alarm clock, Wake-up service

Living Area

Sitting area, Sofa, Dining area, Desk

Bedroom

Linens, Wardrobe or closet, Walk-in closet, Alarm clock

View

City view, Quiet street view, View, Landmark view

Kitchen

Dining table, Wine glasses, Coffee machine, Electric kettle

Accessibility

Upper floors accessible by elevator, Accessible by elevator

Pool and Spa

Pool towels

Room Amenities

Adapter, Feather pillow, Non-feather pillow, Hypoallergenic pillow, Socket near the bed
Two-Bedroom Suite with Edinburgh Castle View
Room Type: Suite
Room Size: 118 m2
Two-Bedroom Suite with Edinburgh Castle View

General

Air conditioning

Pool and Spa

Pool towels

FAQ's

Is this West End hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at West End hotel?

Check-in time for West End hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the West End hotel have a swimming pool?

Yes, this West End hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in West End hotel?

Best-rates for the West End hotel starts from $520 per night with includes Breakfast, Oceanfront, Accessibility, Business Services, Kitchen, Wheelchair Accessible, Private Pool, Toiletries, Internet, Laundry, Entertainment, Child Friendly, Security/Safety, Pool, Designated Smoking Area, Guest Services, Parking, Balcony/Terrace, Air Conditioner, Ocean View, Restaurant, Hot Tub, Sports/Activities, Wellness Facilities, Other, View, Spa, Fireplace/Heating, Bar with all other facilities. Casai.nz matches every traveler with their perfect accommodation, whether you are traveling with a group, friends, family, or pets.

Is West End hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the West End hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the West End hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the West End hotel?

Based on the information reported by the owner or manager, the West End hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for West End hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the West End hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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